Privacy Policy

Last Updated: December 2024

1. Introduction

MeoMock ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, password
• Profile Information: Subscription plan, preferences, settings
• Payment Information: Processed securely through Razorpay (we do not store credit card details)
• Content: Exam responses, community posts, feedback

2.2 Automatically Collected Information

• Usage Data: Pages visited, features used, time spent
• Device Information: Browser type, device type, IP address
• Performance Data: Exam scores, progress tracking, analytics

3. How We Use Your Information

We use collected information to:

• Provide and maintain the Service
• Process payments and manage subscriptions
• Personalize your experience
• Send important notifications and updates
• Analyze usage patterns to improve the Service
• Detect and prevent fraud or abuse
• Comply with legal obligations

4. Data Storage and Security

We use industry-standard security measures:

• Data is stored securely using Supabase (encrypted at rest)
• All data transmission is encrypted using HTTPS/TLS
• Payment information is processed by Razorpay (PCI DSS compliant)
• Access controls and authentication protect user accounts

5. Data Sharing and Disclosure

We do not sell your personal information. We may share data with:

• Service Providers: Razorpay (payments), Supabase (database), VAPI (voice AI)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In case of merger, acquisition, or sale

6. Third-Party Services

Our Service integrates with:

• Razorpay: Payment processing (see Razorpay Privacy Policy)
• Supabase: Database and authentication (see Supabase Privacy Policy)
• VAPI: Voice AI services

7. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Export your data
• Opt-out of marketing communications
• Cancel your subscription

To exercise these rights, contact us at support@meomock.com

8. Cookies and Tracking

We use cookies and similar technologies to:

• Maintain your session
• Remember your preferences
• Analyze Service usage

You can control cookies through your browser settings.

9. Data Retention

We retain your data:

• While your account is active
• For 30 days after account deletion (for recovery purposes)
• Payment records as required by law (typically 7 years)

10. Children's Privacy

Our Service is not intended for users under 18 years of age. We do not knowingly collect personal information from children.

11. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place.

12. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the Service.

13. Contact Us

For privacy-related questions or concerns, contact us at:

Email: privacy@meomock.com

Support: support@meomock.com

← Back to Home